In a perfect world, as owners, we all dream of running a successful business. We strive to work hard, hire great employees, provide the best benefits possible, have great customers, make a profit, give back to the community, enjoy family…
It’s critical today, in measuring shop finances, to break down the revenue and examine the type of revenue coming through the door. But most shops just measure parts and labor, and then look at their bank balance to see what…
A shop owner from Chicago writes: How do you balance what is written in your employee manual vs. the needs of your customers and your employees? My employee manual states that no employee can take more than five days of…
ASA-member shop owners always…
Early on in my youth, I began wondering why things didn’t work as intended: my bike’s chain derailleur, our lawn mower, mom and dad’s Rambler wagon. Decades…
ASA recently added new staff members to its Membership and Finance department teams. Dana Cozby joins ASA as the new director of Membership. Dana has an extensive background in nonprofits, having previously served as the area director for the Girl…
Recent congresses have not been known for bipartisan initiatives. Unique to this analysis has been this fall’s autonomous vehicle (AV) legislation. The U.S. House Energy and Commerce Committee passed a package of 14 separate bills, titled the SELF DRIVE Act…
Every industry needs to prepare for its next generation of employees, which, ideally, continually flows in. The collision repair industry currently faces an aging population in several ways.
EDITOR’S NOTE: The views expressed in this story are those of the author and the ARA, but not necessarily those of the ASA. Whether you’re a new technician entering the automotive world, or you know someone who is – perhaps…
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