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CCC® Checklists – A Call for Consistency

No one likes change, but in today’s business world change is constant. Vehicle complexity and consumers’ growing expectations are forcing body shops to evolve, learn, and rethink processes. Ensuring that your business is in position to continue evolving is necessary…

Are You Ready to Repair ADAS-equipped Vehicles?

You’ve probably already seen vehicle features like adaptive cruise control, parking assist sensors and blind spot indicators in your auto repair shop. All of these technologies (and many more) fall into the new category of vehicle systems known as ADAS…

Work Faster with Smarter Wiring Diagrams

Are you tired of searching through multiple pages to find a single wiring diagram for your selected component? Never again! The wiring diagrams in ProDemand from Mitchell 1 now feature intelligent navigation that takes you directly to the specific diagram…

Improve the Customer Experience with CCC

A superior customer experience continues to be one of the most important factors for driving business and developing customer loyalty. Not only do customers expect quality service, they’re willing to pay more for it. A recent study shows that 68%…

How to Use TSBs to Boost Efficiency

Did you know TSBs can be your golden ticket to a quick and accurate fix? With the complexity of today’s vehicles, TSBs are a big deal. Technicians must know where to look, what to look for and how to determine…

Consistency and Quality with CCC® Checklists

CCC® Checklists empowers shop owners and staff with the tools they need to provide outstanding service and quality repairs, every time.   Define Standard Operating Procedures Checklists allows repairers to define unique operational process to build dynamic checklists that all…