Experience isn’t a problem at Gentile’s Collision in Shelby Township, Mich. “We are four generations strong,” said Mark Gentile Jr., whose family has owned the business for nearly eight decades. “We have three technicians who have been with us more…
Elissa Larremore, owner of CBS 1 Collision’s three shops in Shreveport and Bossier City, La., has a simple philosophy for business success. Well, executing the philosophy is not that simple. In fact, it takes a special outlook on work life…
Jerry Vazquez in the shop with technician Marco Llamas and a customer’s late-model Mustang.Twelve years ago, Debbie and Gerry Vicario were awake in the middle of the night talking about a big issue: closing down their business. The husband and…
The U.S. Senate has passed its version of the Dodd-Frank Reform legislation, Senate Bill (SB) 2155, by a vote of 67-31. To move the bill, it required Democratic crossovers and 16 Democrats did just that on the Senate floor. Let’s…
One of the most pressing concerns for body shop, collision center and service managers is replacing the retiring technicians with people capable of repairing today’s modern vehicles. While there is no silver bullet to drive candidates to your repair center,…
Consolidation is an evolutionary process drawn by opportunity. The high velocity – let alone breadth and depth – of industry change is daunting. Just consider the relentless introduction of new automotive…
Within the past few years, millennials have been the subject of much conversation in the automotive industry, as well as in society at large. This discussion seems to echo the same theme, that the generation is lazy, unmotivated and wants…
Mark Sanders grew up in the collision repair business. Now he operates the largest such company in the nation. What does he know that you don’t? Mark Sanders might…
At Chicago’s Sinclair Auto Clinic, the cars and the times have changed but not the treatment. No doubt about it. James F. “Jim” Sinclair is old school.…
Active industry leader has plenty of awards but stays focused on her clients. One of the industry’s most outstanding leaders, Amy Mattinat, owns an ASA shop in Montpelier, Vt. It’s one…
