Author: Pete Rudloff

The Digital Decision

Digital vehicle inspections (DVI), everyone is talking about it, but not everyone is doing it – yet. Increased efficiency, higher average repair order, fewer customers with buyer’s remorse and being environmentally friendly top out some of the reasons to switch,…

Tools of tradition

Tradition is often cited as the reason certain processes exist, and, sometimes, the tradition makes sense. Other times, though, learning the reason the tradition started can make you roll on the floor with laughter. For example, one of my favorite…

Current Event: Escalade

When your first guess doesn’t fix an issue, it’s not wise to guess again. It’s wise to follow established procedures. British educator Thomas H. Palmer is credited with popularizing the proverb, “If at first you don’t succeed, try and try…

The Balancing Act

To sell tires, or not to sell tires? How one shop owner’s inquiry into new technology led him to burn rubber in a new direction. Some “truths” are true or untrue, depending on an individual’s perspective. For example, up until…

Gadgets & Gear

Fun and functional high–tech tools that you might not think to buy - but should. We’ve found the Droid MAXX smartphones to be a stable platform with tons of battery life. These phones get plugged in…

Power Outage: 3000GT

A multipronged diagnostic attack to resolve a rare problem led us to find out if we had a fuel-flow issue or a fuel-pressure issue. Relative compression is a fast way to ascertain if an engine has…

Low Blow Suburban

Chasing down the cause of an underperforming blower motor sheds light on a solution that saves time and money. Using a wire diagram is better than just looking at the fuse panel. With a diagram, you…