Nicole Wildman

Finding the Right Parts

Choosing and correctly installing the right part is no simple task these days. Automotive repairs are becoming more complicated as technology continues to advance from strictly mechanical devices to electronic devices to software devices with electronic and mechanical enablers. It’s…

A Brave New Mindset

Every industry needs to prepare for its next generation of employees, which, ideally, continually flows in. The collision repair industry currently faces an aging population in several ways. Not only are long-term employees retiring faster than young ones are being…

Faster, Smarter, Better

Three new technologies that repair professionals can use to detect serious problems before they cause serious breakdowns. The faster automotive manufacturers develop new technologies to improve vehicle performance and automation, the faster automotive service repair professionals find problems with these…

Creating a NEW BREED

With changes taking place so quickly in the collision repair industry, here’s how estimators can learn to improve their current processes to write it right. Start a discussion about the process of creating an estimate in the collision repair industry,…

Before … & After

Collision repair professionals and insurance company representatives face off over the need for pre- and post-repair scans. How do you handle a situation in which everybody says they want to do the right thing, but they can’t agree on the…

Damage Control

Check out these nine expert tips for streamlining your collision estimating process and learn how to apply them in your shop. Estimating the cost of repairs in a collision shop is one of the most important steps in the repair…