The adoption of electronic parts ordering has grown exponentially in recent years, signaling a major shift in how collision parts are promoted and purchased within the collision repair industry. Considering how slow the process of sourcing and ordering the correct…
No one likes change, but in today’s business world change is constant. Vehicle complexity and consumers’ growing expectations are forcing body shops to evolve, learn, and rethink processes. Ensuring that your business is in position to continue evolving is necessary…
A superior customer experience continues to be one of the most important factors for driving business and developing customer loyalty. Not only do customers expect quality service, they’re willing to pay more for it. A recent study shows that 68%…
CCC® Checklists empowers shop owners and staff with the tools they need to provide outstanding service and quality repairs, every time. Define Standard Operating Procedures Checklists allows repairers to define unique operational process to build dynamic checklists that all…
