Pennsylvania legislature considers bill requiring consumer notice. State vehicle safety inspection programs have seen good times and bad since the Highway Safety Act of 1966. This law mandated that the U.S. Department of Transportation (DOT) prescribe uniform standards for mandatory state highway safety programs. If states did not comply, it would mean the loss of […]
Collision repair professionals and insurance company representatives face off over the need for pre- and post-repair scans. How do you handle a situation in which everybody says they want to do the right thing, but they can’t agree on the right thing to do? This question has created a fair amount of friction lately in […]
Don’t be clueless about wireless connectivity. Rapid advances in vehicle security technologies have put the industry on the cutting edge ‑ and on edge. Working on modern vehicles equipped with such a wide variety of security systems is becoming more of a challenge than most people realize. Not only do shops have to understand and […]
Has one of your customers gone negative online? Don’t get mad. Also, don’t get even. Try these tips for turning a negative into a positive. The biggest fear many small businesses have about social media is how to handle negative posts. And though negative feedback can feel like a slap in the face, it’s important […]
To give our affiliates an opportunity to showcase their activities and promote membership, each quarter in AutoInc. we will be profiling different affiliates. ASA-Arizona ASA-Midwest ASA-Northwest If you are a prospective member in these affiliated areas, be sure to read up on all of the great opportunities available to you in your backyard. Remember: Driving […]
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