Tech to Tech

Intermittent No Start Camry Woes

Baffling ‘irresistible situation’ involving stalling Camry results in the wielding of detective skills. I just couldn’t resist. It was just the detective in me. “Yes, I will take a look at it,” I said to a new customer when she said her car would stall but only occasionally. Why would I do such a thing? […]

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Serviceability Report: BMW 530e Plug-in Hybrid

As more plug-in cars hit the streets, will they be a hit or a miss with technicians? At the New York City Auto Show in March, I had a great meeting with some BMW people. They’re proud and committed to their plug-in hybrid electric vehicle (PHEV) systems. The question is, when you add a plug-in, […]

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A Misfiring Mustang

Many details, when brought together, create a comprehensive picture of the issues affecting this 4.6-liter engine. The Beatles said it best when they sang “Gonna try with a little help from my friends,” and the following repair saga came to its best conclusion with help from professional techs on iATN. 2008 Ford Mustang GT 4.6L, […]

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Serviceability Report: Nissan Rogue

How do repairs on the newer Nissan Rogues compare to the older models? Here’s what you need to know. You, the technician, need a voice. I write these articles several times a year, and they also substitute for my therapist. After working on motor vehicles for decades, you start to question your perceptions. Did Nissan […]

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Member Profile

A Mom-and-Pop Makeover How these California shop owners learned to save their business and the rewards of keeping it all in the family. Twelve years ago, Debbie and Gerry Vicario were awake in the middle of the night talking about a big issue: closing down their business. The husband and wife, co-owners of One Stop […]

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Super Sleuth – Electrical malfunctions give this diagnostic detective learning opportunities for repair possibilities.

Early on in my youth, I began wondering why things didn’t work as intended: my bike’s chain derailleur, our lawn mower, mom and dad’s Rambler wagon. Decades later, I’ve not lost my desire to dive into diagnostic challenges, and I still have to discover exactly why something does not work as intended. Two recent electrical […]

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Serviceability Report

The 2018 Chevy Bolt vs. the 2018 Tesla Model 3: Sorting out the technology. In 2011, I wrote about the Nissan Leaf and compared it to the Chevy Volt. Since then, ACDC bought one of each, so we know them well. But a lot has changed in almost seven years. The cost has dropped on […]

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Feelin’ the Love

Did normal wear or an unwelcome critter cause this problem with a Prius? Follow these steps to a happy outcome. I’m not a big believer in coincidences, unless they run contrary to common sense. Say, for instance, a consumer says their car won’t start when they come out of the convenience store unless they first […]

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A Tale of Two CRVs

Case studies illustrate diagnosing a vehicle’s misfire and a customer’s misfire. If your shop is like ours, Honda CRVs make an appearance weekly. Mostly for maintenance, but sometimes they need to be diagnosed. We’ve seen several lately with around 200,000 miles and still providing reliable service. CRV No. 1 Our first CRV came to us […]

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Serviceability Report

How does the original Toyota Prius Plug-In stack up to the new Prius Prime? Twenty years ago this December, the Prius was introduced to the world. Three years later, it came to America and the quintessential hybrid was born. Everyone has heard of Prius. The Plug-in Prius came out in model year (M/Y) 2012 but […]

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Give ’Em an Upgrade

Your customers expect authoritative advice. So check out these examples for making their cars better than new. Our customers rely on us for our wisdom and experience, and this is of upmost importance when we have a chance to make their vehicles better than new. Two recent examples illustrate opportunities that I had to improve […]

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Serviceability Report: Ford Fusion Hybrid

The 2017 118-hp, 2.0-liter model looks good, but is it? Ford Motor Co. saw the light in hybrid technology with the introduction of the model year (M/Y) 2005 Escape hybrid. Since then, they’ve made many improvements and gained market share. Fleets fell in love, as the Ford hybrids are reliable, fuel efficient and roomy. Bill […]

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