September/October 2017

The Need to Refocus

As technicians, you were trained to work on cars. As business owners you need a different set of skills. Being part of a family business offers some comfortable expectations, not least of which is the ability to be married and support a family at a young age. I owe this to the opportunities afforded by […]

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Supplier vs. Partner?

Business is a lot like golf. Both require the discipline, decision-making skills and focus to make your financial target a short putt for par. During the “lazy, hazy” days of summer, I’m sure you’re getting in many rounds at a more profitable sport than golf? By that, I mean never-ending rounds of business decisions. So […]

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What Would You Do?

Customer on family vacation wants shop to pay for cabs and room rentals after motor home breaks down after repair… What would you do? A customer called the shop with a motor home that didn’t have working brake or taillights. He was on day three of the family’s vacation and traveling north. The shop agreed […]

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House Committee Passes Financial CHOICE Bill

Legislation, which would replace the current Federal Insurance Office, faces test in Senate. Where does ASA stand? The U.S. House of Representatives’ Committee on Financial Services has passed the Financial CHOICE Act of 2017. This bill, approved along party lines 34-26, replaces the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 that attempted […]

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Better Together

What the rise of repair networks means for the collision repair industry and how joining one could improve an independent shop’s business. The benefits that come with multiple shop operators (MSOs) and corporate-owned repair shops can prove immensely useful from a business perspective. And smaller shops can’t always compete, or at least they couldn’t until […]

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Forward Thinking

For these Washington-state shop owners, this philosophy has been a key component in their business success. Ask Todd Black what’s the most important thing he’s learned in the automotive service repair business, and you’ll quickly discover a lot about his philosophy for success. He makes no bones about the value of thinking ahead. “It’s easy […]

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Motivated to Mentor

Maybe it’s time you went back to school. Not for classes but to recruit quality apprentices. Here’s why it’s good for business. In a recent conversation with one of my industry partners, an independent shop owner located two miles from our high school’s automotive program, I invited him to come to our next Business and […]

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The Successful Succession

If you fail to plan, you plan to fail. That’s why it’s never too early to start protecting your business, your family and your employees. Editor’s Note: This is the first of a two-part series on auto-shop succession planning. Don’t miss the second installment in AutoInc.’s November-December issue. What is the difference between a dream […]

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Fast and Furious

That’s how change is heading straight at the automotive repair industry. The upcoming CARS@AAPEX show in Vegas will put you ahead of the pack. In mid-May a group of 108 of the country’s best technicians gathered in Detroit for the first of two new programs created to give the Congress of Auto Repair and Service […]

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Feelin’ the Love

Did normal wear or an unwelcome critter cause this problem with a Prius? Follow these steps to a happy outcome. I’m not a big believer in coincidences, unless they run contrary to common sense. Say, for instance, a consumer says their car won’t start when they come out of the convenience store unless they first […]

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The Surest Bet in Vegas

Meet the entire auto industry, from widgets to gadgets and the people who make and repair them. Attend the premier automotive service repair event of the year, taking place Nov. 2-4 at CARS@AAPEX. Back in Las Vegas at the Sands Convention Center, this CARS event is the result of ASA responding to the most challenging […]

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The Value of Active Membership

What’s the real value of an ASA membership? The board of directors and executive leadership of ASA believe that it’s active involvement. Of course, members enjoy the significant discounts they receive from our Sponsored Benefit Providers, and they frequently tell us that the amount they save every year more than pays for their annual membership […]

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