September 2014

What Would You Do? – September 2014

Every shop owner runs into ‘situations.’ How they handle them is important … do you agree with these fellow ASA members? Dilemma: This scenario comes from a shop in Southern California: “A customer brought in her 2004 Toyota Camry with 145,000 miles on it for some routine maintenance, including a coolant flush. The next day […]

Continue Reading

The New Lincoln MKZ Hybrid

Did Ford Motor Co. CEO Alan Mullaly do anything to improve the serviceability of his products? This month we will examine the Lincoln MKZ. Two years after I closed my shop to pursue my career full time in hybrid technical training, Alan Mullaly was named CEO of Ford. That was 2006. Under Mullaly’s leadership, Ford […]

Continue Reading

Farmers Drops MFN Clause from New DRP Agreements

ASA thanks Farmers for MFN policy changes Following Farmers Insurance’s decision to remove Most Favored Nation (Customer) clauses from insurer direct repair programs, Dan Risley, Automo­tive Service Association (ASA) president and executive director, sent a letter of thanks to Jeffrey Dailey, Farmers’ chief executive officer. Generally, Most Favored Nation (MFN) clauses stipulate that should a […]

Continue Reading

Technology Expo Highlights Industry Cooperation

Auto Alliance offers shops latest look at future technologies. The Alliance of Automobile Manufacturers (Alliance) sponsored the first Innovation, Technology and Telematics Expo at NACE|CARS in Detroit last month. The one-day conference had been planned for months to educate shops about the latest vehicle technologies, policy issues surrounding these technologies and an outlook by automobile […]

Continue Reading

NACE CARS: A Great Success!

ASA Honors Member Achievements at 2014 ‘Celebration of Excellence’ ASA held its “Celebration of Excellence” Aug. 1 at the Henry Ford Museum in Dearborn, Mich. – a site close to ASA’s NACE|CARS 2014 events in downtown Detroit. This traditional awards dinner honors the achievements of ASA members and its industry partners. Dan Risley, ASA’s president […]

Continue Reading

State Periodic Motor Vehicle Inspections

What you need to know It is common knowledge that regular checkups are one of the best ways to maintain good health. Good medical providers can spot problems before they start and prevent any new issues from developing. By investing in prevention, often the need for cure is eliminated. The same is true for automobiles. […]

Continue Reading

Scan Tool Review: BMW/MINI/Rolls Royce

When I was tasked by ASA to do this scan tool series, the manufacturer I was most concerned about writing on was BMW. To quote a friend of mine, “If you don’t know what scan tool you need to work on BMWs, you should not be working on BMWs.” While this may seem a bit […]

Continue Reading

Be The Lore

Inspiration starts with … You. We love stories about others who inspire us. Because stories about those kinds of people allow us to imagine that we’re just like them. It’s why we watch sports. Buy People Magazine. It’s why we have heroes. Your employees are no different. They seek to be inspired. At work, too. […]

Continue Reading

News Briefs – September 2014

New Battery Tester Program with AutoZone! AutoZone is offering another money-saving benefit for ASA members. The ASA Member Starting and Charging Program from AutoZone provides shop members with a rack, signage and their new ProPower batteries – a professional line not sold over the counter at retail. Test equipment – which includes the Auto Meter […]

Continue Reading

Culture of Learning

Recently, I-CAR completed a survey. Over a long period they measured the performance of a number of collision shops while the staff went through many I-CAR classes. They were trying to establish the relevance of education to its return on investment. Of course, they want to be able to prove their training is worthwhile. After […]

Continue Reading

Our Affiliates – September 2014

To give our affiliates an opportunity to showcase their activities and promote membership, each quarter in AutoInc. we profile different affiliates. ASA-Arizona ASA-Colorado ASA-Midwest ASA-PA If you are a prospective member in these affiliated areas, be sure to read up on all of the great opportunities available to you in your backyard. Remember: You Keep […]

Continue Reading

Is Your Shop Infected?

How shops get sick when they get too busy It starts innocently enough: the shop gets busy, and the little things start to slide. First, the inspection process breaks down. Technicians start pencil-whipping their inspection forms, trying to get their billable hours by running as many cars through their bay as possible (or cherry-picking jobs) […]

Continue Reading

Powered by WordPress. Designed by Woo Themes