March 2014

What Would You Do?
March 2014

Every shop owner runs into ‘situations.’ How they handle them is important … do you agree with these fellow ASA members? Dilemma: This scenario comes from a shop that wishes to not be named. “I’ve got a good customer who brought in his 2009 Ford E350 5.4 V8 van for a misfire. The van has […]

Continue Reading

GM’s Silverado: Did Redesign Make the Truck More Tech-Friendly?

Comparing the 2014 model with the 2007 – a lot can happen in seven years. This month I will take a second look at the Silverado. If you have been a reader for a long time you may remember nine years ago I reviewed the 2003 Silverado. We compared it to the 1996 model. For […]

Continue Reading

Ohio Shop Adding 12th Location

Rad Air’s Formula for Success An ASA member-shop that started in 1975 with a good, simple formula for success is showing the world that it was on the right track from the get-go. The shop is Rad Air Complete Car Care and Tire Centers in Ohio. Andy Fiffick started it all with three employees and […]

Continue Reading

Federal Legislative Objectives

113th Congress, 2nd Session – January 1-December 31, 2014 I. Monitor Legislation in the 113th Congress A. The Washington, D.C., office will advocate positions before the Congress in support of or in opposition to legislation as directed by the ASA board of directors. B. The Washington, D.C., office will, at the direction of the ASA […]

Continue Reading

Generationally Speaking
March 2014

See what makes us different … and the same! Ariel Flores, Baby Boomer What is one piece of advice your parents gave you that still sticks with you today? Never give up and work hard. What is the best decision you have ever made? Having a family and kids. Drink of choice? Coca-Cola. How did […]

Continue Reading

Changing Dynamics of Vehicle Estimating

Writing a successful estimate today requires technology, understanding your market, knowledge of substrates and other key factors. Your estimating system is the first step toward a lean and efficient repair process, and it deserves to be understood and scrutinized before you sign the contract. As if the revolution in automotive technology isn’t enough, your customer […]

Continue Reading

Lifts: Avoid Penalties from Health and Safety Officials

Best practices from the Automotive Lift Institute help reduce your risk of citations and fines. Over the past five years, health and safety officials across North America have increased their focus on vehicle service providers. This is in response to many factors, including an increase in employee personal injury litigation, a flood of untested products […]

Continue Reading

One Danger of Shop Ownership

Getting out of your office and connecting with others in the industry can pay off in big ways. It takes vision, inspiration, perseverance and hard work to build and maintain a successful repair shop. Pursuing the ideal dream of “absentee ownership” can lead to serious problems. One danger of shop ownership is that there is […]

Continue Reading

Member’s Advantage: March 2014

ASA Members: Put the ASA Marketplace to Work for You! Save on the Products, Services You’re Already Using Save Approximately $420 per Year on ALLDATA Repair ALLDATA and ASA are committed to the advancement of the automotive service industry by supporting professionals like you. The collaborative program offers ASA members the highest quality products and […]

Continue Reading

A Higher Calling

Employees are looking for more … not pay, not flexibility, but rather more from their leadership. Our 100-year legacy about how to do the Job at the Top, which business schools, literature and our predecessors have metamorphosed into near-laws of nature, is beginning to unravel. In fact, the very term we use to describe the […]

Continue Reading

Scan Tool Review: Chrysler

Chrysler’s DRB3, StarScan, StarMobile and wiTECH scan tools are assessed. Chrysler Corp. has had significant changes to scan tool platforms in the past decade. This can make it tough for a shop to know what they need to have complete competence on everything Mopar. The DRB2 was the original scan tool. While technically there was […]

Continue Reading

Erie Insurance Contributes $10K to Collision Repair Education Foundation

Erie Insurance has donated $10,000 to the Collision Repair Education Foundation to assist the charitable organization’s efforts to support high school and college collision school programs, instructors, and students across the country. To answer the industry’s need of skilled entry-level technicians, only through industry donations can the Education Foundation provide additional support to these school […]

Continue Reading

Powered by WordPress. Designed by Woo Themes