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What’s the guiding principle for a successful business? Delaware shop owner Greg Buckley has the answer. Once Greg Buckley, AAM, learns a worthwhile lesson, he never forgets it. Celebrating the 50th anniversary of Buckley’s Auto Care in Wilmington, Del., this year, he credits his company’s longevity and success to the lessons he learned as an […]

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Community Service

Why Michigan shop owner Dick Zaagman says he chose ‘downward mobility’ in establishing his business and his life. Community means a lot to Dick Zaagman, past, present and future, and it’s at the heart of his business: Community Automotive Inc. in Grand Rapids, Mich. Zaagman has been involved with Community Automotive since it opened in […]

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High-Caliber Service

Mark Sanders grew up in the collision repair business. Now he operates the largest such company in the nation. What does he know that you don’t? Mark Sanders might not play drums in a rock band, but he knows a thing or two about rhythm – not on a stage in front of thousands of […]

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The ‘Doctor’ Is In

At Chicago’s Sinclair Auto Clinic, the cars and the times have changed but not the treatment. No doubt about it. James F. “Jim” Sinclair is old school. He admits it. But Sinclair also works at staying current, and he has his eye on the future. And when we say old school, we mean that in […]

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Made of Honors

Active industry leader has plenty of awards but stays focused on her clients. One of the industry’s most outstanding leaders, Amy Mattinat, owns an ASA shop in Montpelier, Vt. It’s one of the best in the business, so it comes as no surprise that a lot of honors and awards have been earned by both. […]

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What You Need to Know About Telematics

Two of the Automotive Service Association’s leading authorities on the new technologies tell where you need to focus your attention. Connected Cars:The Mechanical Side by Donny Seyfer For many years, ASA has been involved in the issue of how telematics might affect our members and the aftermarket repair segment in general. We have taken a […]

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Where the Rubber Meets the Road

Shop owners helping shop owners — ‘an ASA-Midwest thing.’ It’s 6 p.m. in Indianola, Iowa – a town of nearly 15,000 people 18 miles south of Des Moines. Tim Davison, AAM, the owner of Chumbley’s Auto Care, an ASA shop, is closing for the day. Ordinarily, he’d head home, where he’d enjoy dinner with his […]

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Staying Centered

For Kinney’s Automotive, it’s not all about where they are but about what they are. There are plenty of automotive repair shops in the Dallas-Fort Worth area, but maybe none better known or more respected than Kinney’s Automotive Service. Located in Hurst, midway between Dallas and Fort Worth in the area known locally as the […]

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Expect To Be Wowed

July’s NACE | CARS show promises a ‘Right Now’ experience. EDITOR’S NOTE: It takes enormous advance planning to stage an event like this year’s NACE | CARS Expo scheduled for July 23-25 at Detroit’s Cobo Center. The conference is scheduled July 21-25. To give you a head’s up what to expect, we turned to the […]

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Bob Parra Builds on Success

Building on a strong legacy, Bob Parra positions his shops for greatness. That Bob Parra is a successful shop owner, no one can deny. But how did he get to be successful? How has he been able to take the legacy his dad left him and build that into two shops? And, the itch to […]

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2015 Automotive Trends: Turning Data into Dollars

It can be the best of times – if you sell preventive maintenance. There has never been a better time to be in the automotive business than now. It truly is the best of times. Let me clarify; it is the best of times if you are proactively inspecting vehicles and proactively selling preventive maintenance […]

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How’s Your Business? 2014

A Report of ASA Member-Shops in 2014 Welcome to the 2014 “How’s Your Business?” survey report! Using the most current figures available from the United States Bureau of Labor Statistics in 2012, the number of general automotive repair locations was 79,760 with 323,674 employees. The number of collision repair locations (not including dealership body shop […]

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