Chairman’s Message

Steps Toward New Relationships

If you follow ASA’s press releases or Facebook page, you’re probably aware that we have made some groundbreaking announcements in the past few months. If you don’t follow these channels, let me catch you up on a few things as they relate to our shows. In August, the board of directors decided it was time […]

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Changing a Stubborn Perception

A recent email from a member spurred this particular message. He was concerned that, as an independent repair professional, he has no clout. He told me he lacks confidence in the parts he’s getting and automakers are out to get him. He no longer feels like he’s a valued part of the industry. After discussing […]

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The Two Roads to Success

As shop owners and managers, the busier we are, the better the business. But do you ever feel that something is happening, and you’re too busy to pay attention? You really need to pay attention. At the Automotive Aftermarket Suppliers Association’s (AASA) annual Vision conference (not to be mistaken for ASA’s VISION High-Tech Training Conference), […]

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Never Relax Your Standards

I had a customer walk into the shop the day I began writing this column. He owned an older car, with lots of miles on it. He wasn’t one of our regular customers, but he wanted to get his car repaired “cheap” so he could “get another year out of it.” Like most of you, […]

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The Positive Power of Teamwork

Hello, ASA members! It’s been a busy first of the year for the ASA board, our operations committees and our awesome ASA staff. You’ve probably heard that we’re launching new regional training programs. We had a great time recently in Orlando, Fla., doing our first sessions. And we have more cities scheduled this year, including […]

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Get Out and Learn

It’s hard to believe it has been 64 years since a visionary group of independent shop owners founded the Automotive Service Association. We’ve seen a lot of change within our industry over the past six decades, and that pace of change is increasing. Anyone involved in the automotive service and collision repair business knows the […]

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The Value of Networking

If you attended NACE and CARS classes in July, you noticed the industry is undergoing what financial analysts call “disruption.” This means that the way we do business, which has worked in the past, is not working now. And for many of you, by the time you notice, it’ll be too late. However, listening to […]

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The Membership ROI

The Membership ROI When you run a trade association, attracting new members, particularly those who have never been part of an association before, is a challenge. Most membership organizations approach this problem by offering a bunch of no-brainer discounts on services or products to entice new members. We’re no different. Our portfolio of incredible companies […]

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Structural Integrity

ASA works like a complex machine. Our structure isn’t unique; other organizations operate in similar ways. But, unlike ours, their members don’t govern the organization. So here, I’d like to answer some questions I hear asked on a regular basis. Two in one Two associations operate within our association. There’s the national organization, which focuses […]

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ASA’s New Chapter

The past two years have been quite a ride. Your association has seen major change and made an unprecedented comeback. When Darrell Amberson, AAM, took over as chairman, he and the board had much to do. The ASA board and our then-new president, Dan Risley, decided on a new direction to ensure our long-term survival. […]

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Thank You

At our annual meeting in April my term as chairman will end. Therefore, this is my last Chairman’s Message. Donny Seyfer will become chairman, and I assure you he is more than capable. There will be one or two new faces on the board, but the rest remain. This is as it should be, always […]

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Opportunity’s Knocking!

Famous racer Bobby Unser said, “Success is where preparation and opportunity meet.” Winston Churchill gave further clarification on the topic when he said, “A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” Lately I have been taken aback by the incredible number of sophisticated electronic systems in our […]

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