Chairman’s Message

Never Too Late for Training

In the mid-1970s when I graduated from high school, young people who wanted to go into a profession went to college. Those who wanted to go into a trade didn’t need college. They just needed to get a job and learn the skills. In the Detroit Metro area, going to work for one of the […]

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The Value of Active Membership

What’s the real value of an ASA membership? The board of directors and executive leadership of ASA believe that it’s active involvement. Of course, members enjoy the significant discounts they receive from our Sponsored Benefit Providers, and they frequently tell us that the amount they save every year more than pays for their annual membership […]

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Cars, Sensors and Scanners

Mary Barra, GM’s CEO, recently stated that the car industry will change more in the next five years than it has in the past 50. I don’t know about you, but I think the past five years have been a whirlwind of new technology. And change always brings new challenges. The hot topic today in […]

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Teamwork and Friendship

This is my first article as ASA’s chairman of the board. And I thought this would be a great time to share how I got involved with ASA and with two of my mentors. First, I had the opportunity to serve ASA-Michigan for several years. We worked hard to bring the membership great training, discounted […]

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Some Parting Words of Thanks

This will be my final Chairman’s Message, as the duties of ASA chairman will shift to Roy Schnepper in April. My wife, Christy, and I want to thank you for your friendship and support that have been a hallmark of my 14 years with ASA – from serving on the board of ASA-Colorado to most […]

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Position Yourself to Succeed

If you work in this business you either embrace change or change leaves you behind. You’ve heard, or read, that technology is growing at an alarming pace, and it seems that every time I attend a connected-car event the countdown to autonomous vehicles backs up a couple more years. Yes, the evolution of new technology […]

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Steps Toward New Relationships

If you follow ASA’s press releases or Facebook page, you’re probably aware that we have made some groundbreaking announcements in the past few months. If you don’t follow these channels, let me catch you up on a few things as they relate to our shows. In August, the board of directors decided it was time […]

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Changing a Stubborn Perception

A recent email from a member spurred this particular message. He was concerned that, as an independent repair professional, he has no clout. He told me he lacks confidence in the parts he’s getting and automakers are out to get him. He no longer feels like he’s a valued part of the industry. After discussing […]

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The Two Roads to Success

As shop owners and managers, the busier we are, the better the business. But do you ever feel that something is happening, and you’re too busy to pay attention? You really need to pay attention. At the Automotive Aftermarket Suppliers Association’s (AASA) annual Vision conference (not to be mistaken for ASA’s VISION High-Tech Training Conference), […]

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Never Relax Your Standards

I had a customer walk into the shop the day I began writing this column. He owned an older car, with lots of miles on it. He wasn’t one of our regular customers, but he wanted to get his car repaired “cheap” so he could “get another year out of it.” Like most of you, […]

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The Positive Power of Teamwork

Hello, ASA members! It’s been a busy first of the year for the ASA board, our operations committees and our awesome ASA staff. You’ve probably heard that we’re launching new regional training programs. We had a great time recently in Orlando, Fla., doing our first sessions. And we have more cities scheduled this year, including […]

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Get Out and Learn

It’s hard to believe it has been 64 years since a visionary group of independent shop owners founded the Automotive Service Association. We’ve seen a lot of change within our industry over the past six decades, and that pace of change is increasing. Anyone involved in the automotive service and collision repair business knows the […]

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