Basket Case: Silverado

Our shop specializes in diagnostics. The only advertising we do consists of looking for vehicles that have been difficult for others to fix. As a result, we see our fair share of work that comes from the do-it-yourself (DIY) sector. Working on DIY problem vehicles comes with its own set of challenges, but we find […]

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Blunder: Ford Ranger

How not to waste two hours on a simple problem: Develop a sound diagnostic plan for your shop and, oh yeah, follow it. My team takes great pride in getting the right diagnosis every time. Anyone who spends time listening will hear me say that when cars don’t get fixed correctly the first time, one […]

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The Closer: Dodge Charger

Detective work needed to solve the mysterious case of multiple diagnostic problems in a beat-up former police car. We’ve all been faced with cars that had multiple concerns that seemed interlocked or related. These problems sometimes created one single complaint, or they involved multiple customer concerns. In our shop we’ve found that if you’re going […]

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Unfixable Dodge Magnum

For the most effective diagnostics, don’t just rely on the codes to troubleshoot. Actual testing will give you a bird’s-eye view. Last issue, we talked about a problem created by technician error and made worse by hanging parts without knowing whether they would fix the concern. This time, I’m going to demonstrate another case study […]

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Scan Tool Review: Euro Wrap-Up

European scan tools Shops that sell themselves as all-makes shops will most likely work on the makes listed below on occasion. Knowing the correct tool may be invaluable to getting yourself out of a jamb! In alphabetical order, here is a list of scan tools for most of the Euro vehicles imported in the United […]

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Scan Tool Review: Tools for Mercedes-Benz, smart Car Good Investment

Karl Benz is credited with the invention of the gasoline-powered automobile, the 1886 Benz Patent Motorwagen. And Mercedes-Benz (MB) has remained a front-runner in building automobiles for almost a century and a half. Boasting a company slogan of “Das beste oder nichts” (“The best or nothing”), Mercedes-Benz has a rich history of making automobiles replete […]

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