A Volatile Redundancy

Shop owners and automaker reps share concerns over certification’s costs and ROI. But what’s the bottom line? Now that more collision repair shops have experience with automotive manufacturers’ certification programs, it’s common to hear comments of concern from shop owners about their return on investment (ROI). Certification programs got their start more than a dozen […]

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Tugging Back at the Big 4’s Pull

Shop owners wrestling with the large MSOs tell how they’re surviving and thriving despite the competition. Almost-weekly announcements of new acquisitions and growth by the “Big 4” collision industry consolidators might seem scary for single-location or smaller multi-shop operations (MSOs). Given the marketing strength, insurer contacts and other potential advantages large MSOs bring to the […]

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Aluminum Foiled?

Use these expert tips to avoid the pitfalls of converting your shop to ‘advanced material’ repairs. Aluminum repair is more a business challenge for collision repairers than a technical one. Aluminum hoods 1have been in use for years, and even shops that years ago geared up to repair more “aluminum-intensive,” high-end vehicles say the material […]

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