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  Guest Editorial

See what makes us different ...
and the same!

Posted 10/1/2013

About 90 percent of ASA member-shops are family-owned businesses, according to our 2012 “How’s Your Business?” survey results. Learn what different generations from the same shop are thinking and how they are relating in this competitive and customer-driven industry. In this month’s “Generationally Speaking” department, meet Roy Schnepper, owner of Butler’s Collision in Roseville, Mich., and Daniel Schnepper, general manager. Roy serves on the ASA board of directors as secretary/treasurer.

Baby Boomer Generation X

Nathan Harley, Baby Boomer

Roy Schnepper

Who do you trust the most? God and family.

What is the best decision you have ever made? Marrying my wife.

Best book you have ever read. Liberty and Tyranny by Mark Levin.

How did you get into the automotive service business? Started working after school on a part-time basis.

Is there a professional goal that you’re striving for? Being the most informed and trained in new technology.

What do you drive? BMW and Dodge products.

If you had a free weekend by yourself, what would you do? Go hunting or fishing.

What piece of advice would you give a young person who is graduating from high school today? Go on to college and get your degree. Ninety-nine percent of all administrative positions will require a college degree. There is much to learn that can be put to use as a small business owner – like accounting, advertising and marketing.

If you could change one thing about the field in which you work, what would it be? The way technicians are trained.

What is one electronic gadget you cannot live without? The computer; infor­mation is so easily available at your fingertips.

Speaking on behalf of your generation, how do you see the future of the industry? A little bleak; not enough knowledge is being passed down.

Darrell McPherson, Generation X

Who do you trust the most? My wife.

What is the best decision you have ever made? Deciding to gain custody of my son and do the best I could to raise him right.

Best book you’ve ever read? Lonesome Dove

How did you get into the automotive service business? Through the shop class at school, and I also mopped floors for a shop at 17.

Is there a professional goal that you’re striving for? To get into shop management.

What do you drive? 2001 GMC Jimmy

If you had a free weekend by yourself, what would you do? Load up my backpack and head to the woods.

What piece of advice would you give a young person who is graduating from high school today? Be willing to put in an honest day’s work for an honest day’s pay and stay diligent.

If you could change one thing about the field in which you work, what would it be? Better training from the front office down.

What is one electronic gadget you cannot live without? Smartphone, and my favorite app is Angry Birds.

Speaking on behalf of your generation, how do you see the future of the industry? I see the future as very rewarding if you’re willing to work for it.

In future issues, we are inviting different generations from each shop (you don’t have to be related) to participate in the “Generationally Speaking” department. If you are interested, please send AutoInc. Editor Leona Dalavai Scott a quick note at leonad@asashop.org.

 

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