New Products/Services Directory

CCC ONE™ UpdatePlus CSI

CCC ONE UpdatePlus CSI automatically sends customer satisfaction surveys and identifies the factors driving CSI. It sends a standard survey proven to generate high-response rates and customer insight.

UpdatePlus CSI also creates an innovative CSI word cloud that clearly identifies your customers’ sentiment by the way they are responding. It also generates reports that compare CSI scores by date range, estimator, insurance company, and shop location.

FixedOPS Consultants LLC “Boot Camp”

Everything starts, and ends in the shop front office. Marketing, Customer Service, Profitability, and Efficiency are affected by the policies implemented there. We usually are able to utilize change management for an increase of 10-30% in sales immediately after our 1-week onsite one-on-one service writer boot camp.

Call (925) 262-6511 or Web www.fixedopsconsultants.com

ETE Reman

With ETE Reman, ASA members have immediate access to over 4,000 different transmissions for 16,000+ vehicle applications at a 35% discount. Behind every call is a team of friendly, LIVE professionals who are determined to make sure your order is accurate, received on time, and supported throughout the life of your 3-year, unlimited mileage warranty. Our work doesn't end at the closing of a sale. It ends when you're happy. ASA Members also have access to dedicated technical assistance on our Product Support Line at (800) 383-8324.

Mudlick Mail

Mudlick Mail helps auto repair shop owners grow their car count and increase their sales. Our targeted direct mail program delivers the right message to the right people, so you see a return on your investment from the first mailing. Our turnkey program handles all the details from design to delivery for a great flat fee price and no contracts. Call us at (866) 213-3103 to start growing your business!

The Ultimate Diagnostic Tool

Mitchell 1’s SureTrack™ is a new all-in-one repair information resource that works with ProDemand™ to help shops increase accuracy and efficiency from diagnosis to completed repair. With SureTrack, techs can diagnose the problem, validate the failed part with confidence, and complete the repair — all with verification from a community of thousands of techs who have already solved the same problem.