Chairman's Message
- By Ron Nagy, AAM
Plan Ahead

News Briefs
- By Levy Joffrion

News Extras
• Official Notification of Candidates for the ASA National Board of Directors
• Letter to Editor: Great Men, Women Have Contributed to Industry Improvement
• ASA Repairers Meet with State Farm to Voice Concerns about Parts Pilot

Net Worth
- By Angie Kilbourne, AAM
Web Wise: Did Google Drop You Faster Than a Hot Spark Plug?

Tech to Tech
- By Brian Manley
A One-of-a-Kind Saab No-Start

Tech Tips
- By Ralph Dahlen
EGR Flow Diagnostics

Shop Profile
- By Levy Joffrion
He Knew How to Fix Cars, But Not How to Run the Business

Members Advantage

Generationally Speaking
How We're Different and the Same