ContactPoint, an ASA sponsored benefit provider, is offering ASA members one free year of its LogMyCalls service. And one of the first questions people ask about call tracking is where should they put their call tracking phone numbers? Where should they advertise them?

NRC releases study.

- By Robert L. Redding Jr.

What’s New in Paintless Dent Repair?

Why you should take this generation seriously and how they can make your business extraordinary.

- By Rachael J. Mercer

Is Certification Right for Your Shop?

Although obtaining government certification can be a hassle, it can also be well worth the trouble.

- By Anna Liisa Van Mantgem

The Numbers Don’t Lie: Just Be Sure You Measure Right

The numbers tell the true story if we measured right at the start.

- By Terry Keller, AAM

'What Would You Do?'

Every shop owner runs into 'situations.' How they handle them is important.

- By T.J. Reilly, AAM