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The Benefits of ASA Membership

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Legislative Feature
State Legislatures Continue to Dismantle Vehicle Safety Inspection Programs U.S. Refrigerant Policies Continue to Evolve

Wisconsin opens the door for DIY refrigerant use.

- By Robert L. Redding Jr.
Collision Feature
How Accident Avoidance Technology Is Impacting Collision Repair Shops

22nd Annual Shop Management Software Guide

Get a complete overview of the mechancial and collision shop management programs on the market.

Management Feature
Blend Technology Into Your Marketing

Customer Sales 101: Don't Forget the Basics

Make sure to get the entire picture before recommending service options to customers.

- By Becky Witt, AAM

Special feature
'What Would You Do?' 'What Would You Do?'

Every shop owner runs into 'situations.' How they handle them is important.

- By T.J. Reilly, AAM

 
AutoInc. July 2012

Chairman's Message
- By Ron Nagy, AAM
Doing the Right Thing ...

News Briefs
- By Levy Joffrion

News Extras
• State Farm Pilot Program: An Update

Net Worth
- By Angie Kilbourne, AAM
Managing Your Online Reputation Just Got Easier

Tech to Tech
- By Jeff Bach
Dodge Caravan's Sensor Goes Awry

Tech Tips
- By Michael Klaas
Maintenance Mayhem

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