AutoInc. Magazine
Current Issue
Ad Index
AutoInc. Archive
How to Contribute
Reprint Permission
Subscription Info
Letters to the Editor
Top 10 Web Sites
Software Guide
NACE Online Daily News
How's Your Business?
Ad Opporunities
Media Planner
AutoInc. Mission
Meet Our Staff
  Chairman's Message

Ron NagyHow’s Your Business?

Posted 12/10/2012

“I want to be better than I was yesterday, but not as good as I will be tomorrow.”

This was a tweet I received recently. It really says it all. The first thing you need to do is figure out where you are today. Are you better than you were yesterday? Did you measure it? Are you part of a 20 Group or a business group of some kind that will help you measure, track and set goals? If you aren’t, the bad news is 2012 is over! The good news is 2012 is over! You see, I’ve never been one to see it as the “glass is half empty.” With me, the glass is “half full.”

So I invite you to start with this issue of AutoInc. See how you measure up with the industry. But if you really, really, really want to measure and track, then it’s time to take it to the next level. There are many ways to do this and one way is to become part of ASA’s “Twenty 2.0” initiative. It’s our version of a 20-group concept. Maybe I need to back up and explain what a 20 Group is. A 20 Group is a group of business owners who meet regularly. (Sometimes in person, sometimes on webcast, sometimes on conference calls.) There doesn’t necessarily need to be “20” people or shops, that’s just a phrase. These members may be the owners, they may be managers or they may be key people in the business. There are several areas that are discussed in these meetings – financials, operations, marketing, etc. The best part is the members decide the hot topics to discuss that help them run their business.

Exactly what does this have to do with “being better than yesterday, but not as good as tomorrow?” Everything! You cannot improve what you do not measure. I have seen this over and over and over in our family business. When we want to improve profit on materials, we measure it and track it. If we want to improve car count, we measure it and track it. When we want to improve cycle time or touch time, we measure it and track it.

Flip through these pages and see how you compare. Then contact ASA at (800) ASA-SHOP (272-7467) to learn more about our brand-new Twenty 2.0 educational initiative. It will be different than anything out there, and completely focused on your success – personally and professionally.

By Ron Nagy, AAM, Chairman

Ron Nagy




Copyright 1996-2012. Automotive Service Association. All rights reserved.
Anti-spam form protection provided by