ASA Collision Volunteer Leaders Discuss State Farm Pilot with Affiliated Associations
The Automotive Service Association’s (ASA) volunteer leadership, staff and affiliated associations from around the United States continue to share information, comments and concerns regarding the State Farm pilot involving an electronic parts ordering application. The pilot is being conducted in Tucson, Ariz.; Grand Rapids, Mich. (see related adjacent article); Charlotte, N.C.; and Birmingham, Ala.
“ASA is fortunate to have grassroots connections throughout the United States through the network of its affiliated associations. Holding nationwide team calls among ASA staff and our volunteer leaders broadens the reach of this conversation and ensures our members’ voices are being heard,” said Denise Caspersen, ASA Collision Division manager.
Pilot program concerns presented by ASA:
ASA will continue to address the piloting of the State Farm electronic parts ordering application on behalf of the ASA membership.
ASA-Michigan Members, Vendors Discuss State Farm Pilot
ASA members and related collision industry vendors in the Michigan area were invited recently by ASA-Michigan, an ASA-affiliated association, to attend a “facts to date” presentation and member discussion centering around the State Farm electronic parts ordering application.
Organized by Ray Fisher, AAM, president of ASA-Michigan, the June 28 meeting was held in Lansing, Mich., at the Lansing Community College. ASA-Michigan provided the forum to present the facts to date about the pilot, along with clear statements of concern from both repairers and suppliers in the Michigan area and around the United States.
“Anytime there is a ‘game-changing’ situation – as this pilot is for the industry – it is imperative that we inform the industry with factual information, allow time to digest that information and work together to provide solutions, on behalf of the membership and potential members. During these challenging economic times we must focus on helping repair facilities generate revenue,” said Fisher.
During the four-hour meeting, Denise Caspersen, ASA collision division manager, spoke about the pilot with an audience of nearly 100 pre-registered ASA members, vehicle manufacturers, staff representatives of the Michigan Auto Dealers Association and vendors. Audience members were encouraged to express their concerns, ask for clarifications to specific questions and provide additional questions to be supplied to State Farm and PartsTrader, the company providing the electronic parts ordering application.
ASA reminds members to share their concerns, comments and experiences regarding the pilot program by contacting Denise Caspersen at denisec@ASAshop.org, or by phone at (800) ASA-SHOP, ext. 106, or (817) 514-2906 (direct).
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