By Brie Ragland
Check Out Some of the Newest ASA Member Benefit Programs!
Membership benefits information current through June 2010. Click here to download a full up-to-date list of all ASA membership benefits in .pdf format.
Click here to join ASA now!
Acquire New Customers through RepairPal
RepairPal (www.repairpal.com) - RepairPal, a provider of automotive repair and maintenance information to the motoring public, offers a 10 percent discount on AppointmentsPlus products to eligible ASA member businesses. AppointmentsPlus is a customer acquisition solution for automotive service and repair shops that helps bring in new customers and grow automotive businesses by promoting local repair shops to consumers who need service on their car.
Hone Valuable Telephone Skills through ContactPoint
ContactPoint (www.contactpointsolutions.com/asa) - ContactPoint's Mentor system provides training, call recording, call scoring, coaching and analytics designed to triple sales close ratios and wow the customer. ASA members save up to 20 percent on training to increase sales and service. ASA and ContactPoint have also arranged for members to get a free sales and service appraisal. Hear how your team is handling customer calls by requesting three free mystery calls placed to your team. Go to
Get Savings on Airbag Solutions
Airbag Solutions (www.airbagsolutions.com) - Eliminate supplements. Simplify airbag repairs. Reduce cycle time. Airbag Solutions is an online pictorial database of OEM requirements for servicing airbag and restraint systems after deployment. The database is sold in annual, monthly or daily subscriptions and covers more than 3,500 vehicles from 1988-2010. ASA members save 20 percent on annual and monthly subscriptions. Call ASA's membership department at (800) 272-7467, ext. 295, to begin saving today!
CSi Complete Offers Valuable Customer Feedback
CSi Complete (www.csicomplete.com) - Customer satisfaction is extremely important. ASA and CSi Complete are bringing you a customer satisfaction indexing service that uses a systematic approach to monitor business performance. CSi Complete offers traditional phone-based CSi market research while CSi Communicator offers automated, but personalized, phone-based technology.
Features of both systems include audio recordings of customer comments, real-time text message or e-mail alerts of customer feedback to the repair facility, and online reports that are updated daily. CSi Communicator also has automated service reminders and other messaging functionality to drive revenue and profits.
ASA Marketplace Testimonial
"I checked out the Employee Perks section of the ASA Marketplace and discovered restaurant coupons worth $25-$50 for only $2! I bought 10 $25 coupons costing me $20 but worth $250, and will be giving them out to special clients. Although my small city of Kerrville does not have a lot of restaurants listed, everyone makes it to Austin or San Antonio, and the coupons are good for a whole year."
- Charles Parker, Kerrville, Texas
Three Easy Steps to Access
ASA’s Members Only Section
Step 1: Go to www.ASAshop.org
Step 2: Type your six-digit member number into the “Member Login” field on the right side of the ASA home page, and press “Go.” Your six-digit member number can be found on the mailing label of this issue of AutoInc. magazine. The number is printed directly above your name.
Step 3: You will be directed to the Members Only section. Once inside the section, start exploring all of the great membership benefits available to you as an ASA member!
AutoInc. Web Site |
ASA Web Site |
The Facts About Airbags |
Congress Set to Act on Vehicle Safety Legislation |
Going Green Makes Economic Sense for New, Old Shops |
ASA Annual Meeting Gets Down to Business |
Give Customers What They Want |
'What Would You Do?' |
Tech to Tech |
Tech Tips |
News Briefs |
Taking the Hill |
Around ASA |
Net Worth |
Members' Advantage |
Chairman's Message |
Guest Editorial |