Education Content on
ASA's Website Updated

The education opportunities provided to the industry on behalf of ASA are vast and are delivered to repair professionals at the national, regional and local level. Working in cooperation with its affiliate and chapter groups, ASA is the leading provider of education among associations of its kind.

To help members and nonmembers alike stay informed about ASA-hosted education offerings in their area or nationwide, ASA has recently enhanced the education section of its website, www.ASAshop.org/smart. Student information, a directory of ASA educational members, shop owner/technician information, a calendar of educational events and a list of ASA-sponsored benefit providers who provide education and training products and services to ASA members are just a few of the enhancements made to the education section of the ASA website.

Affiliate News

ASA-AZ Camp Verde Chapter Conducts Clinic

Participants in ASA-Arizona’s Camp Verde Car Care Clinic enjoyed the car care they were able to provide to the motoring public.

The Camp Verde Chapter of ASA-Arizona recently conducted a successful Car Care Clinic. The people who came to the clinic were very appreciative to have their vehicles inspected. Some of Camp Verde's vendors set up booths for the car owners to visit. Plans are already under way for the next Car Care Clinic to be held.

Centerline CARSTAR Collision Is 'Shop of the Year'

Centerline CARSTAR Collision, an ASA member-shop in Strongsville, Ohio, received an award from Farmers Insurance for being the "Ohio Circle of Dependability (COD) Shop of the Year for 2009." Some of the criteria for the award were based on Autochex's customer service index (CSI) results surveys. Its scores (rounded) were quality of repair, 96 percent; shop service, 96 percent; kept customers informed, 92 percent; and being on time, 88 percent. Cycle time for the year was 6.2 days, and productivity for the year was 3.2 hours worked on a car per day. Centerline's overall score was 95 percent. Congratulations to Centerline CARSTAR Collision!

Collision Recap

Jerry Burns, ASA chairman (center), and wife, Liz, enjoy an informational tour of the Thatcham Centre by Ian Lewis, a member of the Thatcham team for more than 15 years.

Denise Caspersen, Collision Division manager and Jerry Burns, AAM, chairman of ASA, traveled to London in June to attend the International Bodyshop Industry Symposium (IBIS). While in England, they toured the Motor Insurance Repair Research Centre - Thatcham. Thatcham is a not-for-profit organization founded in 1969 whose aim is to carry out research targeted at containing or reducing the cost of motor insurance claims, while maintaining safety and quality standards. That's the Thatcham vehicle research and data area in the picture.

Mechanical Recap

Members of the Mechanical Division Operations Committee traveled to Kansas City, Mo., June 24-26, to participate in the committee's annual meeting as well as judge several categories for this year's SkillsUSA's National Leadership and Skills Conference. Eleven committee members divided judging duties among the Automotive Service Technology Competition and the Customer Service Competition. In addition, Jerry Burns, AAM, ASA chairman, served as a judge for the Automotive Refinishing Technology Competition. Robbie Addison, Mechanical Division manager, felt the competition would be a great way for Mechanical Division leaders to get involved with the SkillsUSA program and work with the next generation of technicians and future employees.