'What Would You Do?' 

Every shop owner runs into "situations." How they handle them is important.

- By T.J. Reilly

With a commitment to following safety standards, your collision shop can offer a healthy and safe working environment for you and your employees.

- By Rachael J. Mercer

Studying your market will help you decide when your shop should start servicing and repairing hybrids.

- By Bob Chabot

Your telephone, without a doubt is the most tool you have.

- By Margie Seyfer, AAM

Recent annual convention underscores the importance of grassroots legislative advocacy.

- By Robert L. Redding Jr.