A Picture of the Service and Repair IndustryPosted 12/11/2008
2008 'How's your Business?' Survey Results
The Automotive Service Association's "How's Your Business?" (HYB?) survey is in its 16th year of exploring the overall success and business practices of ASA member businesses. The annual survey provides an analysis of the independent mechanical and collision repair industries. The purpose of the survey is to provide an accurate benchmark for business owners and those interested in the industry based on feedback from ASA's membership base.
In August, the survey was mailed to 800 randomly selected mechanical and 700 randomly selected collision repair businesses. Slightly more than 15 percent of mechanical and 10 percent of collision businesses replied.
The 2008 HYB report is packed with pertinent industry statistics. We have incorporated more graphics into this year's report to help readers quickly identify the information most applicable to their business.
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