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Training for Success
For the 10th consecutive year, AutoInc. picks the top 10 Web sites to help others in creating their own.

By Colby Horton

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Special feature

How Critical Thinking Can Help Your Business

Implemented correctly, critical thinking steps can be key in addressing the problems that plague your shop.

By Deb Van Batenburg, AAM

Management feature
Developing Employee Potential

What hidden talents and abilities do your employees have that can benefit your shop?

- By Charlie Fewell

legislative feature
States Continue Warranty Expansion Efforts

How will recent actions to expand vehicle warranties in California affect the independent service industry?

- By Robert L. Redding Jr.

 

Chairman's Message
- By Charlie R. Elder, AAM
Goals

News Briefs
- By Levy Joffrion

Net Worth
- By Colby Horton
Optimizing Your Shop's Web Site for Search Engines

Tech Tips
- By Jim Newkirk
How to Find Faulty Ignition Coil on '98 Passat

Stat Corner
- By Karin White
Who Is Getting Trained?

Taking The Hill
- By Caroline Fuller

Tech to Tech
- By Jeff Bach
'99 Jetta Leads to a Troubled Tree

Around ASA
- By Stacie Lutz

Guest Editorials
- By Denise Caspersen
Total Loss, Insurance Reform High Priorities for Collision Division

- By Robbie Addison
Super Warranties Among Mechanical Division Issues


 
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