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Beyond the Classroom
First came the educators. Then the students. And both have benefited greatly from the Congress of Automotive Repair and Service (CARS).

- By Lisa McReynolds

Click here to see how CARS events supplement students' classroom instruction....

special feature
Marketing Today

In our "instant" age, shops need to look for savvy ways to appeal to customers who are short on time.

- George Witt, AAM

special feature
A New Way to Estimate

A new way to address and assess your collision repair estimates.

- By Steven J. Feltovich

management feature
Men and Women Together in the Bay: How's It Working?

How having women technicians in the bay changes a shop.

- By Craig and Deb Van Batenburg, AAMs

legislative feature
Senate Reviews McCarran-Ferguson Act, Insurance Reform Legislation

The McCarran-Ferguson Act urges collision repairers to review insurance reform information and be prepared to dialogue with policymakers at the appropriate time.

- By Robert L. Redding Jr.


Chairman's Message
- By Charlie Elder, AAM
Be a Professional

News Briefs
- By Levy Joffrion

Net Worth
- By Colby Horton
Targeting a Younger Generation

Tech Tips
- By Brad Davis
'97 Toyota's Crank Pulley Bolt Confuses ECM

Stat Corner
- By Karin White
Survey Reveals Spare Time Activities

Taking The Hill
- By Caroline Fuller

Tech to Tech
- By Brian Manley
TSBs Can Help Diagnose Cars

Shop Profile
- By Levy Joffrion
Flying High: Automotive Impressions

Around ASA
- By B.J. Johnson

Guest Editorial
- By Toni Slaton, AAM
AMI Shifts into High Gear with New Programs

Copyright (c) 1996-2011. Automotive Service Association®. All rights reserved.
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