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  Around ASA
Posted 12/15/2004
By B.J. Johnson

ASA-Michigan Announces New Vice President

Ray FisherThe Automotive Service Association of Michigan board of directors has announced that Ray Fisher joined the ASA-Michigan staff as vice president effective Oct. 4. His position will provide the manpower required to enhance and deliver programs and services to ASA-Michigan members.

Fisher has more than 27 years' experience in the automotive service industry, including seven years in parts/sales and 18 years in body shop management. He has been an active member of ASA and an active leader and officer of the West Michigan Body Shop Association where he organized numerous events and programs for members. Fisher is involved with I-CAR training and is a regular feature writer with Fender Bender and ASA-Michigan's Garage Key magazine.

His initial responsibilities will be membership recruitment and retention, and developing and assisting with programs for ASA members throughout Michigan.

ASA-Nebraska Holds Annual Convention

The second annual convention for ASA-Nebraska was held Oct. 15-17 at the Ramada Inn in Kearney, Neb. In keeping with the convention's theme - New Direction - the event provided attendees with valuable training and educational programs. Featured speakers for the convention were George Witt, AAM; Kevin McCartney; Ron Pyle; and Bill Haas, AAM.

The convention hosted more than 50 industry professionals. A new addition to this year's event was the introduction of exhibits. Approximately 10 exhibitors displayed the latest in automotive products and services and showed their support for the affiliate.

The convention committee is already busy planning next year's event.

CARQUEST Names ASA Member 2004 Excellence Award Recipient

Al Duebber is pictured with the CARQUEST Excellence Award.
Al Duebber, owner of Duebber's Automotive Service Center in Cincinnati, is the winner of the 2004 CARQUEST Excellence Award. He received the award from Art Lottes, CARQUEST Corporation president; and Mike DeSorbo, national director of training and professional markets for CARQUEST Corporation; on Oct. 9 in San Antonio.

"I'm very pleased to have been named the CARQUEST Excellence Award recipient," said Duebber. "Attending the awards banquet and the Technician's Advisory Council meeting was one of the most rewarding weekends of my life. I'm quite blessed with the recognition."

A 32-year veteran of the automotive repair industry, Duebber is certified as a service consultant (level C1) by the National Institute for Automotive Service Excellence (ASE). He is also an Accredited Automotive Manager (AAM) through the Automotive Management Institute (AMI). Duebber's Automotive Service Center was one of the first service centers in the country to be recognized by ASE as a Blue Seal of Excellence facility.

The CARQUEST Excellence Award, in its 13th year, is announced annually in conjunction with the CARQUEST Technician's Advisory Council meeting. The annual award seeks to recognize the independent automobile service business that, through the course of everyday service excellence, exemplifies the professionalism necessary to build public understanding and respect for people working in the auto service industry today. Winners are judged in five areas: technical expertise, customer relations, industry involvement, shop appearance and community involvement. In 2004 there were more than 500 entries.

ASA-New Orleans Honors Allied Members

Allied members of the ASA-New Orleans affiliate were honored at the second annual Allied Member Appreciation Night. The event was held Oct. 8 at the Quality Hotel and Conference Center in Metairie, La. The evening's activities included dinner, prizes and an opportunity for members to visit with allied members in a relaxed setting.

"We are excited to show our appreciation of their [allied members] continued support," said Tim Gilthorpe, ASA-New Orleans president.

Exercise Your Membership Rights

As an ASA member, you have the right to elect members to the national board of directors. ASA's board elections will be held Jan. 3 to Feb. 28, 2005. All regular members in good standing with ASA are eligible to cast their vote for the two positions of ASA general director. When voting opens, the entire process will be conducted electronically using a toll-free telephone number or by logging onto a secured Web site.

Once a member has phoned in or entered the Web site, they will vote by entering their member number plus a three-digit security code number and following the prompts.

These numbers can be found on the mailing labels of this issue and the January and February 2005 issues of AutoInc. The member number and security code are directly above the addressees' full name and enclosed by parentheses ( ). Example: (123456 789).

Colorado Member Wins Third Award in a Row, International Recognition

The Kirchdorfers are shown with their Better Business Bureau Torch Award.
Downing Street Garage in Denver has been awarded the International Better Business Bureau (BBB) Torch Award for Marketplace Ethics. This award comes on the heels of winning both the Colorado Ethics in Business Alliance (CEBA) Award, and the 2003 Torch Award for Marketplace Ethics from the Denver/Boulder BBB. The three awards were earned in less than 12 months.

So extraordinary is this accomplishment that Denver Mayor John Hickenlooper extended his personal congratulations. "On behalf of the City and County of Denver, I want to congratulate the Kirchdorfers and the entire Downing Street Garage team for this tremendous honor. The international recognition of a locally owned Denver business brings great pride to our community and sends a strong message that good ethics equals good business," said Hickenlooper.

Owners Douglass and Rebecca Kirchdorfer were extremely honored to have received this special acknowledgment. "I'm very proud to have been recognized for doing what we've felt was right since we started our business. Rebecca and I determined the business' core values, but the ethical behavior of our company is truly expressed through each and every one of our employees," said Kirchdorfer.

Downing Street Garage has been in business since 1992 and an association member since 1993.


The 2005 ASA Annual Business Meeting will be held April 20-23, 2005 at the Renaissance Worthington Hotel in Fort Worth, Texas. The meeting will include the national board meeting, an Automotive Management Institute (AMI) seminar and a town hall meeting. In addition, the affiliate assembly will hold an all-day brainstorming session followed by the official assembly meeting. More details will be available as the date draws near.

Reminder of the Month

The Automotive Service Association (ASA) fully supports professional certification through the National Institute for Automotive Service Excellence (ASE). To that end, ASA has created a special section within its Web site to help automotive service professionals achieve the ASE certification they need to succeed in this industry.

Through an arrangement with Motor Age Training, ASA offers ASE Certification Guides for several areas of certification. Written and published by Motor Age Training, these guides provide invaluable information that will help industry professionals complete their certification.

Study guides are available in the following areas: Automotive/Light Truck, Collision Repair/Refinish, Engine Machinist, Parts Specialist and Advanced Level (L1 or L2).

In addition, Motor Age Training offers the following study guides and reference material: OBD-II DVD or videotapes, Electrical/Electronic Systems, Exhaust Systems, Automotive Service Consultant and Automotive Service Glossary.

For more information, visit the ASA Web site at

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