Archive | March, 2014

What Would You Do?
March 2014

Every shop owner runs into ‘situations.’ How they handle them is important … do you agree with these fellow ASA members? Dilemma: This scenario comes from a shop that wishes to not be named. “I’ve got a good customer who brought in his 2009 Ford E350 5.4 V8 van for a misfire. The van has […]

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Ohio Shop Adding 12th Location

Rad Air’s Formula for Success An ASA member-shop that started in 1975 with a good, simple formula for success is showing the world that it was on the right track from the get-go. The shop is Rad Air Complete Car Care and Tire Centers in Ohio. Andy Fiffick started it all with three employees and […]

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Changing Dynamics of Vehicle Estimating

Writing a successful estimate today requires technology, understanding your market, knowledge of substrates and other key factors. Your estimating system is the first step toward a lean and efficient repair process, and it deserves to be understood and scrutinized before you sign the contract. As if the revolution in automotive technology isn’t enough, your customer […]

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Lifts: Avoid Penalties from Health and Safety Officials

Best practices from the Automotive Lift Institute help reduce your risk of citations and fines. Over the past five years, health and safety officials across North America have increased their focus on vehicle service providers. This is in response to many factors, including an increase in employee personal injury litigation, a flood of untested products […]

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One Danger of Shop Ownership

Getting out of your office and connecting with others in the industry can pay off in big ways. It takes vision, inspiration, perseverance and hard work to build and maintain a successful repair shop. Pursuing the ideal dream of “absentee ownership” can lead to serious problems. One danger of shop ownership is that there is […]

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Member’s Advantage: March 2014

ASA Members: Put the ASA Marketplace to Work for You! Save on the Products, Services You’re Already Using Save Approximately $420 per Year on ALLDATA Repair ALLDATA and ASA are committed to the advancement of the automotive service industry by supporting professionals like you. The collaborative program offers ASA members the highest quality products and […]

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A Higher Calling

Employees are looking for more … not pay, not flexibility, but rather more from their leadership. Our 100-year legacy about how to do the Job at the Top, which business schools, literature and our predecessors have metamorphosed into near-laws of nature, is beginning to unravel. In fact, the very term we use to describe the […]

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