ASA’s New Scan Tool Matrix Resource Center

See how this new resource will provide a greater knowledge of scan tools. For more than three years, the ASA Mechanical Division Operations Committee has been working with carmakers, some of the brightest technicians in the country, AutoShop Solutions and the National Automotive Service Task Force (NASTF) to create a single clearinghouse of information about […]

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Federal Insurance Office Modernization Report Released

Report sends mixed message on state regulation versus federal regulation. Title V of the Dodd-Frank Wall Street Reform and Consumer Protection Act required that the newly established Federal Insur­ance Office (FIO) of the U.S. Department of Treasury “conduct a study and submit a report to Congress on how to modernize and improve the system of […]

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‘Shop Owner of the Year’ Award Prompts Praise for Diane Larson

She’s active in the industry locally, nationally, statewide. The Car Care Council Women’s Board has named Diane Larson, AAM, “Female Service Shop Owner of the Year.” Larson, owner of Larson’s Service Inc. in Peabody, Mass., is an active member of the Automo­tive Service Association and the automotive service and repair industry. She has been active […]

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Multi-Point Inspections: A Low-Pressure Sales Approach!

The key to a low-pressure sales approach is to educate, rather than sell. For more than 30 years, I’ve been hearing comments like this from automotive service personnel all across North America. Listen up: “I’m not a salesman; I’m a technician.” “I’m not a salesman; I’m a shop owner.” I’m not a salesman; I just […]

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Why Teamwork is Crucial

Getting to the heart of teamwork involves buy-in from the top. In American management lingo, being a “team player” either means taking the blame for something someone else did or working for no pay to make someone else look good. Is it any wonder people get nervous when they hear about being part of the […]

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The One Thing You Can Fix to Grow Your Shop Today

Focusing on the results instead of the activity can help elevate your shop’s success and increase your bottom line. John Wooden, one of the most successful college basketball coaches of all time, has a quote: “Do not mistake activity for achievement.” Year after year, I’m sure Coach Wooden saw people confusing activity and achievement on […]

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ASA Announces Dates, Location for 2014 Business Meeting

To be held in conjunction with Vision Expo ASA will hold its next annual business meeting March 6 at The Sheraton Overland Park in Overland Park, Kan. The meeting coincides with the Vision Expo, an annual education and trade show event hosted by ASA’s affiliated association, ASA-Midwest.
 The agenda will include an open meeting of […]

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What Would You Do?
January 2014

Every shop owner runs into ‘situations.’ How they handle them is important … do you agree with these fellow ASA members? Dilemma This scenario happened to me 30 years ago when I was managing a small independent Honda repair shop. An existing customer made an appointment for a 30,000-mile service for his 1980 Honda Accord. […]

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Gen 1 Prius Keeps Going, Going

Digging a little deeper into the classic Prius It’s no secret that the Genera­tion 1 Prius is my pick for favorite commuter vehicle. When these cars are properly serviced and running like they should, you just can’t beat them for transportation. They were designed to be the best hybrid vehicle on the market, and there […]

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Small Business Entrepreneurship Committee Holds Hearing on Affordable Care Act Implementation

Recently, the Senate Committee on Small Business and Entrepreneurship held a hearing on the Affordable Care Act called “Affordable Care Act Implementation: Examining How to Achieve a Successful Rollout of the Small Business Exchanges.” The hearing witnesses included David Allen, president and CEO of David Allen Enterprises LLC; Sheila A. Salter, founder and CEO of […]

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U.S. House Committee on Small Business Holds Hearing on Self-Insurance, Health Benefits

House health care oversight continues. The U.S. House Committee on Small Business Subcommittee on Health and Technology held a hearing titled, “Self-Insurance and Heath Benefits: An Affordable Option for Small Business?” The purpose of the hearing was to examine the trend of small businesses choosing to self-insure with regard to health care coverage for their […]

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Members Advantage
January 2014

Put the ASA Marketplace to Work for You! Let ASA Help You Save on the Products, Services You’re Already Using Learn How to Better Manage Your Business Discover what more than 1,400 industry professionals have realized: the benefits of being an Accredited Automotive Manager (AAM). The Automotive Management Institute (AMI) is a great resource for […]

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